Introduction:

At CNCSimulator.com, we’re always striving to make our platform more user-friendly and efficient. We understand that to get the most out of CNC Simulator Pro, users need access to resources that help them learn and troubleshoot with ease. That’s why we’re excited to share some upcoming improvements to our website, online help, and support services.

New and Improved Online Help for Version 4:

We’ve been hard at work developing a new, comprehensive online help system for CNC Simulator Pro Version 4. Our goal is to provide you with an easy-to-navigate, searchable resource that answers all your questions about using our software. The new online help will include:

• Detailed step-by-step tutorials for all the essential functions in CNC Simulator Pro.
• Improved explanations to various program functions and dialogs.
• Tips and tricks to help you get the most out of your CNC programming experience.
• And more…

Website Improvements:

We’re also working on enhancing the overall user experience on CNCSimulator.com. Our team is focused on improving site navigation, updating the layout, and optimizing the site for both desktop and mobile devices. These changes will make it easier than ever to find the information you need, whether you’re a new user or a seasoned CNC programming expert.

Help Desk Enhancements:

To further improve our customer support, we’re making changes to our help desk system. We’ll be streamlining the support process and providing more targeted resources to address your queries more efficiently. Stay tuned for updates on these enhancements, which will help us serve you even better.

Conclusion:

We can’t wait to unveil these improvements and provide our users with an even better CNC Simulator Pro experience. Keep an eye on our blog for more news and updates as we roll out these exciting changes. As always, thank you for your continued support and for choosing CNC Simulator Pro for your CNC programming needs.

There has been an update to Windows 10 that create issues in the 2D view and SimCam. Lines are thicker and looks strange. This does not affect the functionality though.

We are wafting for Microsoft to address this issue and hopefully there will be a solution soon.

Several links in version 3.2 do no longer work because we have redesigned our website. Therefore we recommend that users go directly to our site and follow the links in the menu. We apologize for any inconvenience while we are transitioning to the new site.

Now we have finally updated our website. If you find any problems like broken links or similar, please let us know. We hope you like the new modern design!

We have made changes to our license manager after some users reported problems logging in.

It should work fine now but please let us know if you run into any issues.

We have many training institutes customers asking about how to use the simulator to do remote teaching during the pandemic.
First of all, if you already have an educational license pack, you can contact our helpdesk to get specific instructions on how to get started. On the other hand, if you are thinking of buying a license but have doubts about how it works, we will explain it below:

When you order an educational license from us, you will get an automatic email back with a license string that can be used to unlock the software on your computers. We also have an alternative license that instead is using a license file. If you contact us, we can convert the license as you like free of charge. When it comes to remote teaching, the license file option is more practical.
We will send you a link to download the license file. The teacher or administrator can then send this file, or the link to download it, to all of the students.

The students will need a Windows PC and a working Internet connection. He or she will then have to download and install the simulator from our download page and finally copy the license file to the installation folder. We will explain this process in detail upon request. The students can either contact our helpdesk directly for instructions or go via the teacher.
Once all students have installed the software the teacher can use the built-in cloud service to upload and download CNC files, drawings, and CAM files to share them with the students. The students can also upload their progress via the cloud service.

The teacher may also choose to use services like Skype, Zoom, Dropbox, Google Classroom, WhatsApp, and others to facilitate the classes and communication with the students.

We hope this helps to clarify how remote teaching with CNCSimulator Pro is done. We will be happy to answer any remaining questions you may have on our helpdesk.

Stay safe everyone!

We found this picture of the machine selector in version 1. It was 8 years ago. Times fly!

A big thanks to all of our great users that constantly give us suggestions and feedback. Without you guys, we would never have come this far.

The Kaspersky virus protection software falsely reports CNCSimulator Pro as having a virus.  We have had several users reporting this.

Here is what you need to do to get around the problem:

How to add an application to exclusions in Kaspersky Internet Security

1. Open the settings Kaspersky Internet Security and choose Additional –> Threats and Exclusions.

2. Select Manage exclusions or Specify trusted applications.

Select the file or application to exclude from the scan scope in Kaspersky Internet Security. Optionally, specify the protection component that should not scan the application. You can learn more about setting up exclusions in Kaspersky Internet Security in the Knowledge Base.