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Here we are posting information about updates of our software and site as well as tips and tricks. Stay tuned for the latest news.

Big News: Overhauling Our Licensing System

At CNC Simulator Pro, we’re constantly striving to improve the user experience, and today we’re excited to share some behind-the-scenes updates that will make a big difference for our customers.

We’re working on a major overhaul of our licensing system. This update is designed to enhance the onboarding process, making it smoother and more intuitive, while addressing a key issue that some of you may have encountered: the misidentification of PC clients.

For a small number of our paying customers, these misidentifications have caused unnecessary frustrations by starting the software in free mode instead of recognizing the valid license. We’ve heard your feedback, and we’re taking action to ensure this doesn’t happen in the future.

Our goal is simple:

  1. Streamlined Licensing Experience – From setup to activation, the process will be more user-friendly and efficient.
  2. Greater Robustness – We’re implementing improvements to reduce errors and ensure your licenses are recognized reliably every time.

This update is part of our commitment to continuously improve CNC Simulator Pro and support your creativity and productivity.

Stay tuned for more information as we roll out these changes.

Thank you for your continued support! Together, we’re building a better CNC experience.

Introducing the New CNC Simulator Pro License Manager!

We’re excited to announce the latest update to the CNC Simulator Pro License Manager! This streamlined, user-friendly tool makes it easier than ever to manage and customize your licenses.

What’s New?

  1. Enhanced User Interface: Navigate your licenses with ease. The updated layout provides a clear view of license details like License ID, Type, Status, and Expiration Date.

  2. Improved License Control: Now, with simple options to reset client lists or recreate license files or keys, managing your license connections is fast and flexible. Need to move a single-user license to a new device? Our new move feature has you covered.

  3. Efficient License Re-creation: For multi-seat Platinum licenses, you can now regenerate license files or strings directly. Remember, when you recreate a license, all previous users with the old key will need the updated version—ensuring security and control over access.

  4. Custom Screen Name and Email Options: Personalize your software experience with a custom screen name and control email reminders right from the License Manager.

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How to Fix Antivirus False Positives for CNC Simulator Pro

If you’re using CNC Simulator Pro and notice that the CNCSimulator.exe file has been deleted or quarantined, your antivirus software may be misidentifying it as a threat. This is known as a “false positive” and occurs when antivirus software mistakenly flags a safe and legitimate file as malicious. Here, we’ll guide you through steps to restore the file and prevent future disruptions.

What is a False Positive?

False positives can be frustrating, especially when they interfere with trusted software like CNC Simulator Pro. A false positive happens when antivirus software’s scanning algorithms misinterpret legitimate code as potentially harmful. This sometimes leads the program to quarantine or delete files, causing inconvenience to users.

How to Fix False Positives for CNC Simulator Pro

If you’re experiencing this issue, follow the steps below to restore CNCSimulator.exe and prevent it from being flagged again.

Step 1: Identify Your Antivirus Software

Different antivirus software providers have their own interfaces and terminology. Common programs include Windows Defender, McAfee, Norton, AVG, and Avast, among others. Knowing which one you’re using will help you navigate the specific instructions.

Step 2: Open Your Antivirus Program

Most antivirus programs can be accessed by clicking their icon in the system tray near your clock, or you can search for it through the Start menu.

Step 3: Navigate to Settings or Exceptions

Look for a section labeled ‘Settings’, ‘Exceptions’, ‘Allowlist’, or ‘Exclusions’—the exact name can vary. This is where you can specify trusted files or folders that the antivirus should ignore.

Step 4: Add CNCSimulator.exe as an Exception

Within the exceptions or exclusions area, add a new exception for the CNCSimulator.exe file. You’ll typically need to browse to the file’s location (usually in the program files folder where CNC Simulator Pro is installed) and select it to be excluded from future scans.

Step 5: Save Your Changes

Be sure to save or apply the settings to finalize the exception.

Step 6: Reinstall CNC Simulator Pro if Needed

If CNCSimulator.exe was deleted by the antivirus, you might need to reinstall CNC Simulator Pro after setting the exception to restore the missing file.

Report the False Positive to Your Antivirus Provider

In addition to restoring CNCSimulator.exe on your system, we encourage you to report this false positive to your antivirus provider. Most antivirus software includes a feature to report false positives in its support or help sections. By reporting it, you’re helping the antivirus team improve detection accuracy for all users, which reduces the chances of this issue occurring again.

Final Thoughts

False positives can disrupt your workflow, but they’re fixable. Adding an exception and reporting the false positive are simple yet effective ways to improve the software experience for everyone. We appreciate your help in making CNC Simulator Pro more accessible, and if you have any questions, don’t hesitate to reach out to our support team.

Thank you for supporting the CNC Simulator Pro community!

Release Candidate Arrives: Potentially Your Final Version!

We’re excited to announce our Release Candidate 1 is now available! This version could become our final release if no new issues are found during testing.

How You Can Help

  • Download and use the release candidate in your daily work
  • Report any bugs or issues you encounter
  • Share your thoughts on performance and user experience

What’s Next?

If no significant issues are discovered, this release candidate will become our final release. If problems are found, we’ll address them and release another candidate.

Ready to dive in? Visit our download page to get started. Don’t forget to check out our update history and troubleshooting guide if needed.

Thank you for your support in making our software better. We’re eager to hear your feedback on this potential final release!

Update History

Introducing Program Setup Generators for milling and turning.

We’re excited to launch our new Program Setup Generators, two tools designed to streamline the process of setting up CNC simulator programs.

Key features include:

  1. User-friendly web based interface for inputting workpiece dimensions, origin points, and material types
  2. Automatic code generation for simulator setup commands
  3. Flexible options supporting various units, materials, and toolpath settings

These tools significantly reduces simulation setup time and minimizes errors in manual coding, allowing users to focus more on machining strategies.

Whether you’re a professional machinist, a student or a CNC hobbyist, our Milling Program Setup Generator is set to become an essential part of your simulation workflow. Try it today and experience a more efficient way to start your CNC projects!

Also try out the Turning Program Setup Generator.

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New Codes Quick-Reference

We’re thrilled to introduce our new Codes Quick-Reference page. This interactive guide provides instant access to G-codes, M-codes, and special commands used in CNC Simulator Pro’s default configuration directly from our web.

Key Features:

  • Comprehensive list of CNC codes
  • Clear explanations and examples
  • Machine compatibility information

Check out the Codes Quick-Reference page today and elevate your CNC programming experience!

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CNC Simulator Pro 4: Out of Beta and Ready for Prime Time!

We are thrilled to announce that after an extended beta period, CNC Simulator Pro 4 is finally ready for its official release! This latest version of our popular CNC simulation software represents a significant leap forward in terms of features, performance, and stability.

We’ve been hard at work collecting and analysing data on the software’s performance, as well as meticulously addressing bug reports from our dedicated beta testers. This process has been invaluable in helping us refine and polish CNC Simulator Pro 4 to ensure it meets the high standards our users expect and deserve.

As we approach the final stretch before the official release, we’re calling on all of our users – both long-time supporters and newcomers alike – to help us ensure CNC Simulator Pro 4 is as robust and reliable as possible.

If you encounter any issues, no matter how small, please report them to our support team immediately. Your feedback at this crucial stage can make a real difference in the quality of the final product.

Stay tuned for the official release date announcement, coming very soon!

Thank you for being part of the CNC Simulator Pro community. Together, we’re revolutionizing CNC simulation and training!

New Online Help in Spanish Now Available!

Great news for our Spanish-speaking users! We’re excited to announce the launch of our CNC Simulator Pro online help documentation in Spanish. While the software interface remains in English, we understand the value of offering support materials in your native language for a more accessible and seamless experience.

Our new Spanish online help offers comprehensive guides and tutorials, making it easier for you to navigate and maximize your use of CNC Simulator Pro. This addition is part of our ongoing effort to cater to our diverse user base and enhance your software experience, regardless of language barriers.

For access to the Spanish online help, visit this link. And, as always, we’re here to support you every step of the way.

Thank you for being part of our community!

Update on Recent Website Downtime and Service Continuity

Dear CNC Simulator Pro Users,

We would like to address a recent situation concerning our website and provide you with an update on the services.

Website Downtime: Recently, our website experienced an unexpected downtime due to issues with our hosting provider, GearHost. This outage lasted for three days and primarily affected our website’s accessibility.

Service Continuity: We want to reassure you that during this period, our backup server was fully operational. This meant that you could still start and use the CNC Simulator Pro software without interruption. We understand the critical role our services play in your operations, and we were committed to ensuring that our core software functionality remained unaffected.

Our Response: Our team worked diligently with GearHost to resolve the website issue and restore access as quickly as possible. We are also actively exploring alternative hosting solutions to prevent such occurrences in the future and to enhance the overall reliability of our services.

Future Measures: We are currently in discussions with GearHost to understand the root cause of this outage and to implement measures that meet the high service standards you expect from us. We are dedicated to improving and ensuring the stability and reliability of all aspects of our services, including our website.

Your Support and Understanding: We sincerely apologize for any inconvenience caused by the website downtime. Your patience and support during this time have been invaluable. We are taking all necessary steps to reinforce our infrastructure and prevent such issues from happening in the future.

We are grateful for your continued trust in CNC Simulator Pro and are here to support you with high-quality services. Thank you for being an integral part of our community.

Warm regards,

The CNC Simulator Pro Team

New Guide: How to Fix Graphics Errors in CNC Simulator Pro 4.0+

Experiencing graphics issues with CNC Simulator Pro 4.0+? Our latest guide is here to help! Version 4.0 has brought advanced graphics, but with that comes higher demands on your system.

Highlights:
  • Common Issues: From outdated drivers to system overloads, understand what might be affecting your experience.
  • Easy Fixes: Update drivers, adjust settings, and ensure your system meets our recommended specs.

Check out the full article here and elevate your CNC Simulator Pro experience!