Exciting Updates Coming to CNCSimulator.com: New Online Help and More!

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Introduction:

At CNCSimulator.com, we’re always striving to make our platform more user-friendly and efficient. We understand that to get the most out of CNC Simulator Pro, users need access to resources that help them learn and troubleshoot with ease. That’s why we’re excited to share some upcoming improvements to our website, online help, and support services.

New and Improved Online Help for Version 4:

We’ve been hard at work developing a new, comprehensive online help system for CNC Simulator Pro Version 4. Our goal is to provide you with an easy-to-navigate, searchable resource that answers all your questions about using our software. The new online help will include:

  • Detailed step-by-step tutorials for all the essential functions in CNC Simulator Pro.
  • Improved explanations to various program functions and dialogs.
  • Tips and tricks to help you get the most out of your CNC programming experience.
  • And more…

Website Improvements:

We’re also working on enhancing the overall user experience on CNCSimulator.com. Our team is focused on improving site navigation, updating the layout, and optimizing the site for both desktop and mobile devices. These changes will make it easier than ever to find the information you need, whether you’re a new user or a seasoned CNC programming expert.

Help Desk Enhancements:

To further improve our customer support, we’re making changes to our help desk system. We’ll be streamlining the support process and providing more targeted resources to address your queries more efficiently. Stay tuned for updates on these enhancements, which will help us serve you even better.

Conclusion:

We can’t wait to unveil these improvements and provide our users with an even better CNC Simulator Pro experience. Keep an eye on our blog for more news and updates as we roll out these exciting changes. As always, thank you for your continued support and for choosing CNC Simulator Pro for your CNC programming needs.

Links in the program

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Just a reminder that several links in version 3.2 do no longer work because we have redesigned our website. Therefore we recommend that users go directly to our site and follow the links in the menu. We apologize for any inconvenience while we are transitioning to the new site.

Happy New Year!

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Happy New Year to all of our users and customers at cncsimulator.com!

As we close out the year, we wanted to take a moment to thank you all for your continued support and valuable feedback. Your input has helped us to continually improve our CNC simulator and we are grateful for the opportunity to serve you.

As we enter the new year, we are excited to continue to innovate and provide the best possible experience for our users. We look forward to continuing to work with you and to hearing your feedback and ideas for future improvements.

Thank you again for your support and we wish you all the best for a happy and successful new year.

Payment issues with Mastercard

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Payment processing issues arose between 2Checkout (our payment gateway) and Mastercard, and we were notified that 2Checkout will shutdown MasterCard processing for an undefined period.

You can still use Mastercard, but it require checking out using PayPal.

This means that you may receive “billing attempt failed” errors when trying to renew your subscription.

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As such we appreciate if you:

  • Update your card information if you have an existing subscription and have used MasterCard for billing. 2Checkout will send you a link for that, and this needs to be done only when you want to use another card, otherwise no action is required from your end.
  • If you are paying for a new subscription, use Visa or PayPal to buy Platinum Edition, if you want to use MasterCard anyway, then please use PayPal checkout method on 2Checkout, and link your MasterCard to PayPal.

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Sadly we have no control over this issue, and like you are hoping that 2Checkout will resolve this issue with MasterCard, and normal operations will resume.

You can help by Tweeting at @2Checkout to encourage them to resolve the issue faster.

We thank you for your understanding.


Version 4 beta 2

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Version 4 beta 2 is now available from our download page. It contains some minor bug fixes and a fix to the Microsoft-related issue in the previous post.

Windows update create problems.

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There has been an update to Windows 10 that create issues in the 2D view and SimCam. Lines are thicker and looks strange. This does not affect the functionality though.

We are wafting for Microsoft to address this issue and hopefully there will be a solution soon.

Thanks!

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As we are getting close to releasing a public beta of version 4, we would like to thank our users for the great feedback. A special thanks go out to engineer Peter Schuurbiers at the CNC Instructie Buro in the Netherlands. His feedback and in-depth knowledge in CNC machining have been invaluable in making the simulator more realistic. Thanks to every one of you that has helped us make a better simulator!

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Win a lifetime Platinum Edition license!

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We will give away a free lifetime license worth $535 to a
randomly selected lucky winner! Check out the instructions below on how
to participate in this giveaway.

To participate in the giveaway, make sure you are subscribed to our YouTube channel. Watch both the short and the detailed version. Like the videos and leave a comment. We will randomly select one winner from the comments. Good luck!

Preview video: short version
Preview video: detailed version